Refund policy

Shipping & Returns Policy

We aim to process and dispatch all orders as quickly as possible. All orders are securely packaged and shipped using tracked delivery services.

UK Shipping

All UK orders are shipped using Royal Mail Tracked 24.

  • Fully tracked delivery service
  • Fast and reliable UK delivery
  • Tracking details are provided once your order has been dispatched

International Shipping

All international orders are shipped using Royal Mail International Tracked.

  • Tracked delivery service worldwide
  • Tracking details are provided once your order has been dispatched
  • Delivery times may vary depending on destination country and customs processing

Returns Policy

We offer a 30-day return window from the date your order is delivered.

  • Items must be returned within 30 days of delivery
  • Products must be unused and in their original packaging
  • The customer is responsible for return shipping costs
  • We recommend using a tracked service for all returns

Inspection & Refunds

All returned items are inspected once received. After inspection, approved refunds are issued in full to the original payment method within 7 days.

  • Returned items must be in original condition
  • Refunds are processed only after inspection is completed
  • Original shipping fees are non-refundable unless the order was incorrect or damaged
Please note: Delivery times are estimates and may occasionally be affected by postal delays, customs checks, weather conditions, or peak periods.